Business Studies, Leisure and Tourism Programme

We will be pleased to take bookings for any of the topics listed, but are unable to design and deliver tailor-made sessions

Chester Zoo is an educational charity that attracts over a million visitors a year. These topics have been developed so Chester Zoo can be used by students as a case study.  Book early to avoid disappointment:

Human Resources at Chester Zoo

Visitor Attractions

Marketing

Customer Care

In order to get the most out of our sessions, we have found that it is not practical to mix GCSE/'A' Level groups as talks are tailored to particular specifications.

What some of our visitors said about our Business Studies, Leisure and Tourism Programmes:

'Both the presentation and the Zoo visit gave the students an insight of the business'
'Excellent basis on which to start their coursework'
'The level was exactly right for sixth form students who found it extremely useful'
'Will be used as research for their GCSE coursework'
'Perfect. The students enjoyed the presentation and paid attention and contributed throughout'

We welcome pupils with special needs. Please notify us of their requirements in advance, so that we can tailor our programmes to your pupils' needs. All teaching facilities and public areas of the Zoo are fully wheelchair accessible.

Teachers' Handbook: Customer Service in Leisure and Tourism

In conjunction with the PGCE Leisure and Tourism department from Liverpool John Moores University we have put together this teachers' resource for students of GCSE Leisure and Tourism, BTEC First Diploma Travel and Tourism and other similar level awards.

This handbook aims to provide a structured teaching and learning programme for teachers and perfectly complements our Business Studies, Leisure and Tourism Customer Care classroom sessions with activities geared to your Zoo visit and in the classroom afterwards.

To find out more about our classroom sessions, follow the link on the Education pages and phone our Discovery and Learning Division on 01244 650205/389444 to book.

To download the Teachers' Handbook click here.

Back in the classroom

For further ideas on how to ensure your students get the best educational rewards from your visit we suggest referring to the following articles:

Bowker, R. (2007). Children's perceptions and learning about tropical rainforests: an analysis of their drawings. Environmental Education Research, 13(1), 75-96

Engels, C. A., & Jacobson, S. K. (2007). Evaluating Long-Term Effects of the Golden Lion Tamarin Environmental Education Program in Brazil. Journal of Environmental Education, 38(3), 3-14

Tofield, S., Coll, R. K., Vyle, B., & Bolstad, R. (2003). Zoos as a Source of Free Choice Learning. Research in Science & Technological Education, 21(1), 67

Trainin, G., Wilson, K., Wickless, M., & Brooks, D. (2005). Extraordinary Animals and Expository Writing: Zoo in the Classroom. Journal of Science Education & Technology, 14(3), 299-304