Penguin encounters at Chester Zoo

Penguin Encounter

Our Penguin Encounter offers you the chance to get up close and personal with our colony of Humboldt penguins, making your day at the zoo even more memorable!

From £89 per person

After an introductory briefing you will then have the very special experience of meeting and feeding our penguins in the penguin habitat  

You will also get chance to ask one of our keepers any questions you may have.

By buying this gift, for yourself or for someone else, not only will it be an experience to remember but you will also be contributing to our conservation work both here and around the world helping, to save animals from extinction.

Your Encounter...

...will last approximately 30 minutes and includes:

  • Free admission into the zoo for the participant
  • Complimentary drink
  • The chance to meet and feed our colony of penguins
  • The opportunity to learn about these beautiful animals and ask one of our keepers any questions you may have
  • Small gift and experience certificate

The Encounter is available for adults and children over the age of 5 years old, however children between the ages of 5 to 15 years old must be accompanied by a spectating parent or guardian paying normal zoo admission (1 adult per 1 child). The spectating parent or guardian will not enter the animal habitat.

There may be 1 other participant taking part in the same Encounter.

Members and adopters receive a 10% discount (phone orders only - please call 01244 650281).

How to buy

Availability for the Penguin Encounter is limited so we recommend booking early. Only one experience booking can be made per web order.

£89 per person on weekdays

£99 per person on weekends and school holidays

Check availability and book online


Need more info? Check our frequently asked questions

Please see our terms & conditions.

Buying as a gift?

Be sure to select our gift wrap option and your lucky recipient will receive a snazzy gift wallet with your gift voucher inside and everything they need to know about the experience (additional charge). You can even personalise the message inside.

Further Information

Regrettably certain guests will be unable to take part including people with epilepsy; relevant phobias or known allergies; pregnant women and immunocompromised individuals. 

Whilst every effort is made to accommodate those with a disability or learning difficulty, due to practicality and health and safety this cannot always be achieved; please contact us for advice before purchasing.

If you are considering this Encounter for corporate use or to use as a prize, please contact us on 01244 650281,  to discuss all your options in more detail.

For more information or to place your order by phone, please call 01244 650281

If you have a query about our Penguin Island Encounter, please take a look at our frequently asked questions.

Please see our full terms and conditions.