From £75 per person – sold out for 2019


Join us for an amazing opportunity to meet one of the cutest animals in the zoo in an experience you’ll never forget.

Step inside the red panda habitat and get up close to this unique and endangered species. Red pandas are cautious by nature and this encounter offers you the chance to meet and feed this enigmatic species in their own environment.

After an introductory briefing you will have a very special opportunity to meet and feed our beautiful red panda. You will also have the chance to ask one of our keepers any questions you may have and learn all about this fascinating and lovable species.

By buying this gift, for yourself or for someone else, not only will it be an experience to remember but you will also be contributing to our conservation work both here and around the world helping to save animals from extinction.


Your Encounter will last approximately 30 minutes and includes:

  • Free admission into the zoo for the participant
  • Complimentary drink
  • The chance to meet and feed our red panda from an exclusive feeding station
  • The opportunity to learn about these beautiful animals and ask our keepers any questions you may have
  • Small gift and experience certificate

The Encounter is available for adults and children over the age of 8 years old. Children between the ages of 8-15 years old must be accompanied into Chester Zoo by a spectating parent or guardian paying normal zoo admission (1 adult per 1 child). The spectating parent or guardian will not enter the animal habitat.

There will be a maximum of two people taking part at any one time.

Members and adopters receive a 10% discount (phone orders only – please call 01244 650281)

How to buy


Availability is limited so we recommend booking early. You can check availability by following the link below. Only one encounter booking can be made per web order.

£75 per person on weekdays

£85 per person (weekends and school holidays)

Check availability and book online

Need more info? Check our frequently asked questions.

Terms & Conditions

Buying as a gift?

Be sure to select our gift wrap option and your lucky recipient will receive a snazzy gift wallet with your gift voucher inside and everything they need to know about the encounter (additional charge). You can even personalise the message inside.

Further Information

Regrettably certain guests will be unable to take part including people with relevant phobias or known allergies, pregnant women and immunocompromised individuals.

Whilst every effort is made to accommodate those with a disability or learning difficulty, due to practicality and health and safety this cannot always be achieved; please contact us for advice before purchasing.

If you are considering this encounter for corporate use or to use as a prize, please contact us on 01244 650281, to discuss all your options in more detail.

For more information or to place your order by phone, please call 01244 650281.