The elephant herd at Chester Zoo are really special to us and our visitors. This experience will bring you closer than ever before to this amazing animal and give our elephants an experience that they love too!

You may have seen our elephants frolicking around in their pool – they love nothing more than taking a dip and splashing around in water on a warm summer’s day.

This is a chance to meet our expert elephant keepers and get a special, close up experience with our elephants – with the help of a water hose! You’ll also discover more about the work of our keepers and the incredible work our teams are doing to protect this species from extinction.

By buying this gift, not only will it be an experience to remember but you will also be contributing to our conservation work both here and around the world helping to save wildlife from extinction – thank you!

BOOK your elephant experience today!
We can't wait to welcome you to the zoo safely.

Your experience

Will last approximately 45 mins with approximately 20 mins spent with the animals.

The chance to hose down the elephants from an exclusive washing station.

The opportunity to learn about these highly intelligent animals and ask our Keepers any questions you may have.

Exclusive Gift and experience certificate.

Zoo admission.

Terms and conditions

Experience includes admission for the participant only.

The Experience is available for adults aged 18 years and over.

Regrettably certain guests will be unable to take part including people with epilepsy; relevant phobias or known allergies; mobility issues, pregnant women and immunocompromised individuals.

Whilst every effort is made to accommodate those with a disability or learning difficulty, due to practicality and health and safety this cannot always be achieved – contact Chester Zoo before purchasing.

Maximum of 1 person per experience (exclusive just for 1 guest)!

Available May to September.

COVID safety requirements

Face masks are mandatory for all participants even those who are medically exempt. All participants MUST wear a dark coloured face mask.

All guests’ hands must be washed/sanitised prior to starting and after an experience.

All guests within proximity to our animals must also wear protective gloves which shall be provided.

Social distancing must always be adhered to by guests when in proximity of staff and other guests.

Limited capacities have been introduced to all experiences to ensure social distancing can be maintained for the safety of our animals, visitors and staff.

Unfortunately the keepers will be unable to take photographs for you during the experience with your own devices, but when the keepers say it is safe to do so you are more than welcome to take some yourself.

See our full terms and conditions here.

Your Visit

Your zoo ADVENTURE starts right here! Plan your BEST DAY and explore Chester Zoo. There’s plenty to do – so make the most of your day out.


Our Zoo

Find out more about our WONDERFUL zoo and all of the incredible animals, plants and FUN things to do here. Download our app or PDF map to help plan you day and find your way around when you get here.

Download our app or map