It’s really easy to book a school visit!

For all school visits please call 01244 650205 or 01244 389444, or email your enquiry to

Lots of schools like to take advantage of our really popular workshops.  If you’re interested take a look at what we offer here then just give us a call and our team can arrange available dates and time slots with you.  We can also help to advise which sessions are most appropriate for your students.

If you’re interested in a purely self-guided educational visit, we can take all your details over the phone or we’ll ask you to complete a booking form and email it to us. Once confirmed we’ll then send you a confirmation letter which you’ll need to bring with you on the day.

Free school visits (November 2019 – February 2020)

We’re pleased to offer free entry to the zoo for 42,000 school pupils visiting between 1 November 2019 and 29 February 2020, in a bid to broaden the impact of our work as a conservation and education charity inspiring the next generation of conservationists. We’re welcoming bookings from schools who were unable to take advantage of the initiative in previous years (2017/18 and 2018/19). This offer is open to Early Years and Foundation through to Year 13 pupils. Independent schools are not eligible to book in this first round of tickets free places. If your school meets the Terms and Conditions then we’d love to hear from you, just call 01244 650205 or 01244 389444, or email your enquiry to The number of free admission places and admissions per day is limited; you may therefore be asked to visit on another day and/or book using our discounted educational rates. Please make sure you read our T+C’s before booking.

Once you’ve decided what type of visit you’re planning please complete the relevant booking form(s) below:

Off-peak education bookings

Monday 3 September 2018 to Friday 12 April 2019

Download Booking Form

Mid-peak education bookings

Monday 15 April 2019 to Friday 24 May 2019

Download Booking Form

Peak education bookings

Monday 3 June 2019 to Friday 26 July 2019

Download Booking Form

Off-peak education bookings

Monday 2 September 2019 to Friday 20 December 2019

Download Booking Form


When you’ve completed both pages of the booking form please email it to us at or pop it in the post to:

Discovery and Learning, Chester Zoo, Caughall Road, Upton, Chester

We’ll confirm the booking with you once we’ve received the form.

A couple of things we should mention…

It’s a condition of booking that we have the name of the Group Leader and a mobile contact for them while at the zoo. Also, if you decide to cancel the workshops once we’ve received your booking form, we do reserve the right to charge for these if we are unable to re-fill the sessions.

Our office hours are 8am – 5pm Monday to Wednesday and 8am – 4pm Thursday to Friday. If our phones are busy, please leave a message and we’ll return your call within two working days. If you’re bringing nursery children and would like to receive our free wristbands, please don’t forget to mention this at the time of booking.