Here’s lots of useful information to help you plan and get the most out of your day.


We know that young children don’t always want to carry their belongings around so we have a number of lockers close to the Main Entrance of the zoo.

Self-service electronic lockers in small, medium or large will hold a number of packed lunches. Our lockers range in price from £2 to £6 and can be found next to the Zoomobility hut at our main entrance. Just ask our Guest Experience team for further information.

Food and Drink

We have lots of lovely picnic areas around the zoo. For those balmy days, the best place is near the Red Pandas on the Oakfield lawn; there are lots of big trees providing shade. But of course, there are rainy days too! We have an indoor picnic area near to the Spirit of the Jaguar which seats up to 100. Another undercover area is in Manado Town in Islands. For other outdoor and undercover ideas, please speak to our Education Team on 01244 650205 or 01244 389444.

We also have lots of restaurants and cafés around the site serving lots of different cold and hot options as well as kiosks selling snacks, drinks and ice creams.

Gift Shop

Most visits to the zoo end with a call into the gift shop for a souvenir but to make life easier for you it’s possible to pre-order Goody Bags. This can be done by giving us a call on 01244 380280 and asking for our Retail Team at the gift shop. They’ll have a chat with you about the different prices and gifts available.