Volunteers are all around the zoo, happy to help with any animal questions or to help you find your way.


As a charity, volunteers provide vital support to the life of the zoo. Our award-winning volunteers complement the work of our paid staff and contribute to our success by supporting the zoo’s education, scientific and conservation mission.

Our volunteers provide thousands of hours between them to support the work of Chester Zoo. We have over 185 volunteers who support us and play a crucial role in providing an all-round excellent visitor experience. Our volunteers are passionate people who are dedicated to engaging visitors in amazing educational experiences and helping us raise funds for our vital conservation work.

Our volunteers are involved in customer service, educational and fundraising roles. And just so you know, we don’t have any animal section volunteer roles.