You can hire a wheelchair or electric scooter free from Zoomobility, near the main entrance. We just need a refundable £25 deposit.

Zoomobility is open every day during our normal opening hours, but please make sure you pre-book as availability of our wheelchairs and scooters is also subject to servicing, repairs and demand. To pre-book or confirm your wheelchair or scooter please email us on guest.services@chesterzoo.org. Please put ‘Mobility’ as the title of your email.

Please note these are subject to availability and booking is essential. We currently have a limited number available due to the new safety measures we have in place therefore we recommend booking early. We only have a small team working therefore it may take us a little longer than usual to get back to you. Thanks for bearing with us.

To help us keep our wheelchairs and electric scooters ship shape we have a suggested donation of £10.

We want all of our visitors to have an amazing day at Chester Zoo.

We’re a fully accessible visitor attraction; read more information on accessibility for the disabled at Chester Zoo here