We'd love to hear from you and you can use our details below to get in touch.
If you have a question, you might find the answer faster using our frequently asked questions page, or the search box at the top right.
If not, fill in this quick form and we’ll make sure your question goes to someone who can help. Depending on the question, a response could take up to five working days during busy periods.
If you would like to speak to someone from our Guest Services team please call 01244 380280.
Our address and postcode is: Chester Zoo, Upton-by-Chester, Chester, CH2 1LH
If using a sat nav for directions please use CH2 1EU.