We’d love to hear from you and you can use our details below to get in touch.

If you have a question, you might find the answer faster using our frequently asked questions page, or the search box at the top right. To find out how to get to the zoo check these directions.

If not, fill in this quick form and we’ll make sure your question goes to someone who can help. Depending on the question, a response could take up to five working days during busy periods.

You can contact us via email guest.services@chesterzoo.org

If you would like to speak to someone from our Guest Services team please call 01244 380280.

If your enquiry relates to GDPR or you wish to exert any of your Rights under GDPR please contact GDPR.enquiries@chesterzoo.org.