GET IN TOUCH
We love hearing from you but please bear with us right now as we currently only have a small team working, and have an extremely high volume of enquiries coming through.
If you have a question about visiting the zoo, you might find the answer faster using our Frequently Asked Questions here
The zoo is open daily from 10am (see our opening times here) and to help keep you safe we’re limiting the number of visitors that will be in the zoo at any one time. This means that you’ll need to let us know that you are coming by booking online (including members who plan to visit during school holidays!).
Should you need to reschedule your booking due to having to isolate, please email our team and include your booking reference, full name and preferred date of visit between when your isolation period finishes and 30 September 2021.
Our priority is helping you to stay safe, find out how we’re helping keep you safe here
Thank you so much for your ongoing support.
To find out how to get to the zoo check these directions. If you can’t find the answer to your question please fill in this quick form and we’ll make sure your question goes to someone who can help. Depending on the question, a response could take some time.
If your enquiry relates to Data Protection or you wish to exert any of your Rights under GDPR please follow this link