DECEMBER RETURN TICKET TERMS AND CONDITIONS
- The free return visit only applies to full price day tickets purchased online via the Chester Zoo website in advance, for a day visit between 1st December 2025 to 31st December 2025.
- Tickets are only valid for a single return free visit to gain entry to Chester Zoo.
- Free return visits need to be redeemed between 5th January 2026 and 12th February 2026.
- Free return visits will only be accepted upon presentation of the original ticket(s) from your first visit with a valid photo ID. You must present your valid ID and original ticket(s) at the Ticket Sales windows to receive your free return ticket(s).
- No cash alternative is available; tickets cannot be re-sold or exchanged.
- Return visits are subject to availability.
- Return visits can only be exchanged for the same original ticket type and only apply to zoo entry (i.e. an Adult ticket for an Adult ticket).
- The free return visit does not apply to special events or experiences such as our animal experiences.
- Any other additional paid-for activities are exempt and do not apply.
- Full zoo regulations apply.
- Chester Zoo has the right to refuse entry and withdraw the offer at any time.
- This offer is available on full day tickets purchased online via the Chester Zoo website in advance, and is not applicable to complimentary tickets, members day 50% tickets, schools or groups, corporate events, private hire, short breaks packages or tickets purchased through a partner discounted ticket and/or third party.