• Tickets must be booked online before May 31 2024
• This discount is applicable to all ticket types (excluding retail) for weekdays (Monday – Friday), from November 15 2024 – January 1 2025 (excluding Dec 20 and 23).
• Discount codes will be sent to members via email when tickets go on sale. Please ensure you are subscribed to our marketing emails in order to receive your discount code.
• Members must be signed in using their membership details in order to redeem this discount code.
• In order to redeem the 10% discount, you will need to login to our online shop using the email address attached to your membership account. If you haven’t previously logged into our online shop, please select “forgotten your password”. You will receive an email prompt to reset your password. Once this is complete, you will be able to apply the discount code. If you have any difficulty applying the discount to your order, please contact our team on 01244 380280.
• If you have purchased tickets using the 10% discount for zoo members, you will be required to present a valid membership card on the date of your visit.

Tickets for Lanterns and Light will be available to purchase through our online shop in April 2024.

Lanterns and Light will take place on various dates from Friday 15 November 2024 – Wednesday 1 January 2025

To make Lanterns and Light as magical as possible we’re offering time tickets giving entry every 15 minutes.

When you book you will be able to select your preferred session time, from 4.15pm to 8pm. The last entry for Lanterns and Light is 8.15pm and the zoo will close at 9.15pm.

If you’re visiting the zoo during the day you’ll need to go back to the main entrance at 3.30pm when the zoo closes and wait for your arrival time for Lanterns and Light so we recommend booking an earlier session time to avoid having to wait around. Please ensure you have bought a separate zoo admission ticket, or you have a valid member’s card if you want to visit during the day. You will be able to buy your zoo tickets using the ‘book now’ button at the top right of the webpage once tickets go on sale.

Lanterns and Light is bigger, better and brighter than ever before! We’ll have brand new captivating light installations, with all the magic of our beloved lanterns and puppets.

The journey around the zoo takes around 60 – 90 minutes and there are lots of lovely festive feasts for you to enjoy as you travel around.

Tickets start from just £12, depending on the day that you choose to visit.

Children under the age of 2 years old, and carers come free but please remember to book them a ticket.

For the first time ever, members get 10% off. Sign up now.

We offer a free carer ticket for guests who require it, when booked with a full price adult or child ticket. You may be asked to produce documentation when you arrive at our admission lanes. This can be:

We offer a free carer ticket for guests who require it, when booked with a full price adult or child ticket. You may be asked to produce documentation when you arrive at our admission lanes. This can be:

• Entitlement to Disability Living Allowance for children under 16
• Personal Independent payments for those aged 16-64
• Attendance Allowance or Carer’s Allowance letter of award
• A Blue badge

Carers must arrive and leave Lanterns and Light with the qualifying visitor and must be able to perform all requirements as needed, including assistance during an evacuation or other emergency. People attending on a carer ticket must be attending with a qualifying visitor who has a valid Lanterns and Light at Chester Zoo ticket already purchased.

If you book online then you’ll receive an email from us with your booking confirmation attached. Bring this booking confirmation with you on the night of your visit to get entry to the zoo.

Members will get 10% off Lanterns and Light tickets booked online before May 31, 2024. Valid weekdays, November 15, 2024, to January 1, 2025 (excluding Dec 20 and 23). This discounts cheapest child tickets to £10.80, adults to £16.20. Receive your exclusive code via email, you must be signed in to use this code. Applicable to all ticket types (excluding retail).

If you’re not already a member, sign up now and enjoy this amazing discount!

There is ample FREE parking at the main entrance to the zoo.

Lanterns and Light follows a specific route around the zoo and our indoor animal habitats will stay closed. You won’t be able to see any of our animals during the event. Please ensure that you stick to the route for your safety and to ensure the wellbeing of animals.

Wrap up warm and bring your waterproof clothes and we’re sure you’ll still have a wonderful time and make precious, lasting memories.

If we have very extreme weather, we may need to cancel the event or close certain elements of the trail. If we experience high winds, elements of the trail such as our hologram mammoth may need to close for health and safety reasons. If we need to cancel the event completely or delay opening, we’ll be sure to be in touch with you by email. You can find out more about this in our terms and conditions.

Yes, absolutely and please do share them with us on social media, using #LanternsandLight

We’ll have lots of delicious food and drink options available to buy on the night but you are more than welcome to bring your own if you would prefer to.

We just ask that you don’t bring any alcohol to the zoo with you.

You can find all the directions and options to the zoo here.

For any queries regarding a See Tickets booking please contact them directly, using the search function and customer query section of their website Seetickets Support Centre