As a member, you make conservation happen at Chester Zoo and around the world.
Membership starts from just £72.90 when you pay by Direct Debit, giving you UNLIMITED access to the zoo and so much more!
MEMBERSHIP BENEFITS
FREE ENTRY to Chester Zoo for a year
10% OFF in our shops and cafes*
One FREE ENTRY to other zoos including Colchester, Edinburgh, Marwell, Newquay, Bristol, Paignton and Twycross
Our Zoo, delivering you exclusive behind the scenes content directly to your inbox!
Members Days! Bring friends and family to the zoo at a discounted price
And SO much more!
* Restrictions apply
Choose a membership
Join today and save 10% when you sign up to renew by Direct Debit. Your membership will automatically renew onto 12 monthly payments in your second year.
Enjoy family days out at the zoo with our FAMILY SAVER! Junior Explorer’s receive a DISCOUNT when purchased with any adult membership. From £55 or £49.50 by Direct Debit.
| Membership Type | Standard | Direct Debit |
| 2 Adults, 2 Children | £320 | £288 |
| 1 Adult, 2 Children | £215 | £193.50 |
| 2 Adults | £210 | £189 |
| 1 Adult | £105 | £94.50 |
| Student | £96 | £86.40 |
| Junior Explorer (3-17) | £81 | £72.90 |
| Little Explorer (0-2) | FREE | FREE |
Membership starts from £72.90 when you sign up to renew by Direct Debit.
Planet Shark: Predator or Prey
This BRAND NEW immersive exhibition is included in your membership! Leave the outside world behind as you dive into the mysterious underwater world of sharks – without even getting your feet wet!
Membership makes a ROARSOME GIFT too!
We’re SO much more than a zoo. Thanks to your support, whether that be a membership for yourself or a gift for a friend, we’re able to work ALL over the world to PROTECT endangered wildlife.
Treat the animal lover in your life with amazing days out that make an huge difference around the world…
Our dedicated Memberships Team is on hand to help you save money on your Chester Zoo membership and answer any questions you have. Simply pop into Membership HQ or call us on 01244 650208 and you’ll be able to:
Save 10% by paying for your membership with Direct Debit! You can choose to pay in full or split the cost over the first four months.
Redeem your day ticket price off your membership! If you’ve visited the zoo in the last month we’ll take the price of your ticket off membership cost.
Renew your existing membership! Carry on your membership for another year and make sure you don’t miss out on all the amazing benefits.
What benefits do I get for being a member of Chester Zoo?
As a loyal member of our zoo, you will get FREE ENTRY for a year, as well as loads of other benefits. 10% off in our shops and cafes (restrictions apply), discounts off our experiences, one free entry to other zoos (Colchester, Edinburgh, Marwell, Newquay, Bristol, Paignton and Twycross), exclusive content in Our Zoo, a car sticker and Members Days!
How does my membership support the zoo?
Members get much more than great experiences; your support helps us to achieve our mission of preventing extinction. You’ll be making a valuable contribution to the important work we do at the heart of the zoo and around the globe. We’re only able to continue this work through the generosity of members and donors.
When will I receive my membership pack?
You should allow up to two weeks for your membership welcome pack to arrive in the post but you can start using your membership from the moment you purchase it by providing your details at Membership HQ at the main entrance of the zoo.
I’ve already paid for day entry, can I still become a member?
Good news! Admission tickets can be upgraded to an annual membership. Upgrade within 30 days of your visit day and redeem your day ticket price off your membership!
If you’ve paid for your admission ticket online, upgrade by calling the membership team on 01244 650208 or by popping into Membership HQ at the main entrance of the Zoo. We’ll need your ticket booking reference.
If you purchased your ticket in person at our Admission Till, you’ll need to upgrade in person as we need to obtain the physical receipt from you. Please note, admission tickets are deducted on a like for like basis.
Do I still have to book in advance to visit the zoo when I’m a member?
No, that is just one of the amazing benefits about being a member of Chester Zoo! All our members are free to visit the zoo, when they like, for as long as they like, within our zoo opening times.
Do members get free entry to events like Lanterns?
Members and non-members pay the same price for The Lanterns and other special events outside of our usual opening hours. Events like these help us to raise valuable funds to enable Chester Zoo to continue to invest in our mission and the zoo. We really appreciate your support.
How do I find my member number?
Your membership number can be found listed on your welcome letter and underneath the barcode on your membership card.
How do I cancel my membership renewal?
You can cancel a membership renewal by emailing membership@chesterzoo.org. Please include your full name and membership number as well as any additional member details.
What do I do if I’ve lost my membership card?
Don’t worry, just pop and see the membership team at the main entrance on the day of your visit who will print a new card for you for £1.50
My child has turned three since I bought my membership, what do I need to do?
From the age of three, children will need a membership of their own or an admission ticket to get into the zoo. They can be added to your membership on a pro rata basis for your remaining months (If you pay by monthly direct debit, we may be able to add this amount to your remaining instalments). Simply visit Membership HQ on your next visit or call us on 01244 650208.