
What our guests are saying
Don’t just take our word for it. Here's what our guests had to say. Discover the stories behind the stays.
What the press are saying
Soaking in a copper bath on the balcony while giraffes wandered nearby? It’s the ultimate post-zoo treat.
Cathy Toogood, The Times
Although I’ve been fortunate enough to stay in hotel rooms with spectacular views in the past - from oceans to mountains - I have never stayed anywhere quite like this.
Eddi Fiegel, Daily Mail
This is one of my favourite places that we’ve ever stayed.
Georgie, age 12, quoted in Eddi Fiegel’s review for the Daily Mail
What makes the stay even more enchanting is that each booking directly supports Chester Zoo's pioneering work both here in the UK and globally.
Paul McAuley, Liverpool Echo
Another unforgettable part of our stay was the Giraffe Keeper Kitchen Experience… Watching the giraffes stretch their necks to enjoy what the children had made was a moment none of us will forget.
Michelle Darlow, OK!

Make your own unforgettable memories
See why our guests have called it "magical", "unforgettable", and "one of my favourite places that we’ve ever stayed."

Every stay supports vital conservation
By booking a lodge at The Reserve, you're helping protect endangered species across the globe - from giraffes to pangolins.