We’ll be releasing more dates for our Penguin Experience SOON, so please check back at a later date.

Our experience with the penguins gives you the chance to get closer to our colony of Humboldt penguins than ever before, leaving you with incredible memories that will last a lifetime!

After an introductory briefing with our experts, you will have the very special experience of feeding our penguins in the penguin habitat.

You’ll get chance to ask our keeper any questions you may have about these amazing birds. By buying this gift, not only will it be an experience to remember but you will also be contributing to our conservation work both here and around the world helping to save wildlife from extinction!

We also have our Penguin Cove Experience for those that would prefer to feed our penguins from an enclosed feeding platform.

Maximum of 2 people. Suitable for ages 8+

If you have any questions about this experience please get in touch via our contact us page or call us on 01244 380280.

BOOK your penguin experience today!
We can't wait to welcome you to the zoo safely.

Your experience

Will last approximately 45 mins with approximately 20 mins spent with the animals.

The chance to meet and feed our Penguins.

Prepare their fishy meal in the Kitchens and help with their special requirements!

The opportunity to learn about these beautiful animals and ask our Keepers any questions you may have.

Exclusive Gift and experience certificate.

Zoo admission.

Terms and conditions

Experience includes admission for the participant only. An accompanying adult must pay admission, which will need to be purchased separately, or have a valid membership.

The Experience is available for adults and children over the age of 8 years old; however children between the ages of 8 to 15 years old must be accompanied onto Penguin Island by a spectating adult paying normal zoo admission (1 adult per 1 child) (adult does not take part in the Experience, they are just there to supervise).

Regrettably certain guests will be unable to take part including people with epilepsy; relevant phobias or known allergies; mobility issues, pregnant women and immunocompromised individuals.

Whilst every effort is made to accommodate those with a disability or learning difficulty, due to practicality and health and safety this cannot always be achieved – contact Chester Zoo before purchasing.

Maximum of 2 people per experience.

Available all year round.

COVID safety requirements

Face masks are mandatory for all participants even those who are medically exempt. All participants MUST wear a dark coloured face mask.

All guests’ hands must be washed/sanitised prior to starting and after an experience.

All guests within proximity to our animals must also wear protective gloves which shall be provided.

Social distancing must always be adhered to by guests when in proximity of staff and other guests.

Limited capacities have been introduced to all experiences to ensure social distancing can be maintained for the safety of our animals, visitors and staff.

Unfortunately the keepers will be unable to take photographs for you during the experience with your own devices, but when the keepers say it is safe to do so you are more than welcome to take some yourself.

Our Zoo

Find out more about our WONDERFUL zoo and all of the incredible animals, plants and FUN things to do here. Download our app or PDF map to help plan you day and find your way around when you get here.

Download our app or map

Your Visit

Your zoo ADVENTURE starts right here! Plan your BEST DAY and explore Chester Zoo. There’s plenty to do – so make the most of your day out.